Privacy Policy

Last updated: September 28, 2025

At Insect Killer, your trust is our priority, and Insect Killer Pest Management is dedicated to protecting your privacy. This Privacy Policy explains how Insect Killer Pakistan collects, uses, and safeguards your personal information when you access our pest control services website, mobile application, or book our professional bed bug treatment, termite control, cockroach removal, mosquito control, and fumigation services across Pakistan. Whether you need emergency pest control in Karachi, termite inspection in Lahore, or bed bug extermination in Islamabad, we are committed to protecting your data while providing safe, ISO certified, and reliable pest elimination solutions across major cities.

1. Information We Collect

Insect Killer may collect the following types of information when you use our pest control services:

• Personal Information – When you book Insect Killer services for bed bug treatment, termite control, or fumigation, we collect your name, phone number, email address, postal address, property location for pest control service delivery, service details (type of pest problem: bed bugs, termites, cockroaches, rodents, mosquitoes), payment information, and business information for commercial pest control clients.
• Usage Data – Insect Killer Pakistan website collects IP address, browser type, operating system, pages visited (bed bug treatment page, termite control services, fumigation information), time spent browsing pest control solutions, and referral sources related to pest management.
• Mobile Data – When using the Insect Killer mobile app for pest control bookings: device type, operating system, unique device identifier, mobile network details, and app usage patterns.
• Location Data – With your permission, Insect Killer Pest Management may collect location data to provide accurate pest control service delivery, connect you with the nearest Insect Killer technician for emergency bed bug or termite services, and offer location-based fumigation services. You can disable location services anytime in your device settings.

2. How We Use Your Information

Insect Killer uses your information to:

• Provide professional pest control, bed bug treatment, termite control, and fumigation services across Pakistan.
• Schedule appointments for cockroach removal, mosquito fogging, and rodent control.
• Dispatch certified Insect Killer technicians to your location in Karachi, Lahore, or Islamabad.
• Process pest control bookings, invoices, and secure payments.
• Respond to pest control inquiries and offer expert advice on bed bug prevention, termite protection, and pest management.
• Provide 24/7 emergency pest control support and handle service feedback for Insect Killer services.
• Send booking confirmations, service reminders for scheduled bed bug treatment or termite inspections, and important updates about fumigation procedures.
• Offer promotional deals on Insect Killer Pakistan pest control packages (with your consent).
• Analyze pest control service performance, improve Insect Killer Pest Management website functionality, and enhance bed bug treatment techniques and fumigation protocols.
• Comply with Pakistani pest control regulations, safety standards, and legal obligations under Pakistan's Personal Data Protection Bill (PDPB).

3. Sharing of Information

Insect Killer Pest Management respects your privacy and does not sell your personal information. We may share data only in these situations:

• With Service Providers – Insect Killer works with trusted partners who support our pest control operations including website hosting, payment processors for pest control transactions, analytics tools to improve bed bug treatment and fumigation delivery, and SMS/email services for appointment notifications.
• For Business Transfers – In case of merger, acquisition, or restructuring of Insect Killer Pakistan, your information may be transferred to the new entity providing pest control services.
• With Business Partners – Insect Killer services may share data with property management companies for commercial pest control, real estate developers for pre-construction termite treatment, and hotel chains requiring fumigation services.
• For Legal Reasons – Insect Killer Pest Management may disclose information when required by Pakistani law, court orders, government authorities, or to protect the safety of our pest control technicians and customers.

4. Data Retention

Insect Killer retains your personal data only as long as necessary for delivering ongoing pest control services and maintenance contracts, processing payments for bed bug treatment, termite control, and fumigation, maintaining service history for warranty coverage on pest control treatments, complying with Pakistani tax laws and business regulations, and fulfilling legal obligations. Once your data is no longer needed, Insect Killer Pest Management securely deletes or anonymizes your personal information according to industry best practices for pest control companies.

5. Data Security

Insect Killer Pakistan implements industry-standard security measures including SSL encryption for all pest control service bookings, secure payment gateways for fumigation and termite control transactions, firewall protection, and regular security audits. We use administrative measures with limited access to personal data for authorized Insect Killer staff only, confidentiality agreements for pest control technicians, and regular training on data privacy for our team. However, no system can guarantee 100% security. We encourage customers to use strong passwords for pest control service accounts, keep login credentials confidential, report suspicious activity to Insect Killer Pest Management immediately, and update devices with latest security patches.

6. Your Rights

As a Insect Killer customer and resident of Pakistan, you have certain rights under the Personal Data Protection Bill (PDPB):

• Right to Access – Request a copy of personal information Insect Killer Pest Management holds including pest control service history (bed bug treatments, termite inspections, fumigation records), payment information, and communication history.
• Right to Correction – Update contact details (phone number, email, address for pest control services), property information for bed bug or termite treatment delivery, and preferences for Insect Killer services notifications.
• Right to Deletion – Request Insect Killer Pakistan to delete your personal data, subject to legal retention requirements for pest control business records and ongoing service contracts.
• Right to Withdraw Consent – Withdraw consent for marketing communications about Insect Killer pest control promotions, location data collection, and optional data sharing.
• Right to Opt-Out – Unsubscribe from promotional emails about bed bug treatment discounts, SMS notifications for termite control offers, and marketing calls from Insect Killer Pest Management.

To exercise these rights, please contact us using the details below.

7. Children's Privacy

Insect Killer Pest Management pest control services are designed for adults and property owners. Our bed bug treatment, termite control, and fumigation services are not directed to individuals under 18 years of age. Insect Killer does not knowingly collect personal information from minors. If you believe a child has provided their information when booking pest control services, please contact Insect Killer Pakistan immediately.

8. Third-Party Links

The Insect Killer Pest Management website may contain links to pest control industry associations (NPMA, PPMA), chemical manufacturer safety data sheets for bed bug and termite treatment products, government health departments with pest control guidelines, social media pages showcasing Insect Killer services, and payment gateway providers. Insect Killer Pakistan is not responsible for the privacy practices of these external websites. Please review their policies before sharing personal data.

9. Changes to this Privacy Policy

Insect Killer Pest Management may update this Privacy Policy periodically to reflect changes in pest control service offerings (new bed bug treatments, termite technologies), updates to Pakistani data protection laws, improvements in Insect Killer security practices, and expansion of fumigation services to new cities. When we make significant changes, Insect Killer Pakistan will post the updated Privacy Policy, update the "Last updated" date, notify customers via email for major policy changes, and display a banner on our website. We encourage Insect Killer customers to review this Privacy Policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or how Insect Killer handles your personal data, please contact Insect Killer Pest Management:

• Email: insectkillerpc@gmail.com
• Phone / WhatsApp: +92 345-2794074 | +92 304-2316127
• Address: Suit 102, First Floor, Master Square, Gulshan-e-Iqbal, Karachi